FAQ – Frequently Asked Questions

General Questions about WoodsApp

What is WoodsApp?

Woodsapp is a digital solution for the forestry sector, serving both forest owners and forestry operators. It brings together forest-related information, services, documents and communication, providing a clear view of forest ownership and management. The application allows users to plan measures, monitor their implementation and communicate with experts. All conversations and documents are stored in one place, easy to manage. Woodsapp lowers the threshold for forest management, increases transparency and supports smart decision-making – both economically and ecologically.

Who is WoodsApp for?

Woodsapp is designed for all forest owners – private owners and families who want an easy and clear way to manage their forest property, even if the forest is remote or jointly owned. The app also serves forest service organisations, such as forest management associations, consultants and cooperatives, who need an efficient solution for communication, customer outreach and land management. Companies that own forest property can use Woodsapp to manage land assets, monitor sustainability and coordinate activities. In addition, hunters and municipalities can use the app to collaborate and share up-to-date information.

Woodsapp brings together all parties involved in forest ownership and management on a single digital platform – those who own the forest and those who work with it.

How much does WoodsApp cost?

Woodsapp is available for free with the FREE version, which provides essential tools for forest ownership. For more advanced functionality, the SMART version offers a powerful set of features for active users.

With the SMART version, users get:

  • continuously and automatically updated map data,
  • access to a growing range of additional map layers (such as continuously updated vitality map with alerts, terrain elevation models)
  • unlimited tasks in their task list,
  • and unlimited map annotations and notes.

This way, Woodsapp adapts to different needs – whether you’re a casual forest owner or a professional forest manager.

Features & Use

What features does WoodsApp offer?

  • Overview of all your forest plots on one interactive map
  • Offline maps for use in the field without an internet connection
  • Document management and sharing in one secure location
  • Communication and collaboration tools with co-owners, experts, and service providers
  • Access to WoodNews content, delivering timely forest news twice a week
  • Task management to plan, track, and coordinate forestry operations
  • Continuously updated map data
  • Vitality maps and risk layers to detect early signs of forest stress (e.g. drought, pests, or disease – not limited to bark beetle)
  • Alert system for vitality issues and forest health risks
  • Elevation models (available in Austria and Germany)
  • Unlimited number of tasks and map annotations
  • A growing selection of smart map layers
  • Excel reports for exporting activities and observations

How do I receive vitality risk alerts which may caused by eg. by bark beetle?

  • With the SMART version, you will receive push notifications whenever a potential infestation is detected near your location. Additionally, the risk map helps you take preventive action and plan ahead.

How do I detect endangered forest areas?

The vitality map allows you to regularly monitor your forest for changes – e.g., drought stress, beetle infestation, or storm damage.

What is WoodNews?

WoodNews is Woodsapp’s internal news feed, providing up-to-date and interesting forest information directly in the app. Through WoodsApp, you gain exclusive and free access to it to stay up-to-date on forest-related topics – easily and regularly.

Technical Questions

Do I need to install anything?

Yes. The WoodsApp (SMART version) must be downloaded and installed for small and medium-sized users – it’s available for Android and iOS.

Does the app work offline?

Yes. Many features like notes, tasks, or plot data are available offline. You can also download map sections in advance and use them in the forest without an internet connection.

Is my forest plot already available in the app?

Yes! With just a few clicks, you can search and add your forest plots – no paperwork needed.

Property data is already available for most parts of Germany and all of Austria. Our data comes from official national land registries. If a plot appears to be missing (for example in Bavaria), it’s because the local authority has chosen not to make their property records publicly available.

Account & Support

How do I upgrade to SMART?

You can upgrade to the SMART version directly in the app. After discussing we can provide a short test period for free.

Can I cancel my subscription at any time?

Yes, the subscription can be canceled at any time – no hidden fees. After cancellation, you can continue using the app until the end of your already paid period.

I have an issue with the app – what should I do?

Our support team is happy to help! Just send us an email at support@woodsapp.at or use the contact form in the app. The more details you provide — such as a clear description of the issue or topic, when and how it occurred, and what device you’re using — the faster and more effectively we can assist you.

Can I submit feedback or improvement suggestions?

Absolutely! We welcome your feedback – either directly through the app or via email.